Frequently Asked Questions
Before you pick up the phone or send an email, please browse through this compilation of questions and answers that we've gotten time and time again from clients.
If your question isn't answered after looking at the list below, feel free to contact us using the information at the bottom of this page.
Wholesale & Wholesale Plus
Wholesale is our product with OUR branding; you’re just buying in bulk quantities. Buying wholesale also creates discounts that you wouldn’t generally get just buying at retail prices. For more information, visit our Wholesale page.
Wholesale Plus is our product UNBRANDED. It’s similar to Private Label in that you have the ability to add your branding, however, it doesn’t come with the perks of the Private Label program. It’s similar to Wholesale in that you get discounts on product cases. For more information, visit our Wholesale Plus page.
All of our bottles are made of PET (polyethylene terephthalate), a BPA-free plastic. PET is globally known as a safe, recyclable plastic, and is used in many of the products you encounter from day to day.
We have some of the lowest minimums in the industry! For wholesale buyers, the minimum order is one gallon of product.
Yes! In this scenario, it is in your best interest to place a “wholesale” order. That way, you can receive large amounts of product at a reduced price, and simply bottle and resell them as you desire.
Products & Ingredients
All of our products undergo the most gentle system of preservation available, so it is with great confidence that we ensure an approximate shelf life of 6 months with consistent and continual use of the products. Some of our products will last longer, depending on the blend, essential or botanical oils used, and proper storage.
At 6-9 months (or so), some botanical oils/essential oils (if not stored properly in a cool environment) can become rancid and/or lose their potency. For any natural product with a mild preservative, use your best judgment. If it develops an odd odor, it should be disposed of. The use of fresh product is always best for optimal effect.
At LifeOrganics, we believe in full disclosure. ALL ingredients– big or small– are listed on our product labels. There are absolutely no fillers, missing, or secret ingredients. What you see on our labels is exactly what you get!
Processing, Ordering & Fulfillment
At LifeOrganics, Inc. we believe in 100% Customer Satisfaction. However, due to the nature of our products, we only accept select returns once the order has been completed and shipped and/or picked up.
All returns are at the discretion of LifeOrganics, Inc. Only products that are unopened and unused can be exchanged. Samples and trial sizes are not eligible for refund, and cannot be returned or exchanged.
For more information, view our Return Policy.
We have a standard processing time of 3-5 business days for retail orders and 7-10 business days for wholesale orders. For items that are in stock, it is often much shorter. For bulk wholesale orders, the order is produced after payment is received and processed.
Due to the nature of the products that we create and sell, we do short run (smaller batches) often and use non-harsh, toxin-free, and biodegradable preservatives in order to keep them as “fresh” as possible: which guarantees a “reasonable use” shelf life. We produce larger orders on request, and smaller batches mean less continual inventory.
Absolutely! LifeOrganics offers programs with features such as: bulk and volume discounts, repeat customer discounts, and auto shipping.